PRKYou can delete your PRK account and the data associated with it at any time. This page explains what's deleted, how, and how long it takes — whether or not you still have the app installed.
Option 1: Clear local data in the app
Open PRK → Settings → Clear All Data. This immediately and permanently erases everything stored on your device: your saved plate, parking history, dispute drafts, and any AI provider keys you've added. This does not delete your account or any data already stored in PRK's cloud systems (see Option 2 for that).
Option 2: Delete your account and cloud data
To delete your account entirely — including your profile, saved vehicle information, dispute records, and payment references stored in PRK's systems — email privacy@prknyc.com from the email address associated with your account and request account deletion. You don't need the app installed to make this request.
We process account deletion requests within 30 days. We'll confirm by email once it's done.
What gets deleted
- Your name, email address, and phone number
- Vehicle and license plate information
- Dispute case details and correspondence
- Your Stripe customer/payment-method reference (the card itself lives with Stripe, not PRK — see our Privacy Policy)
- Any AI provider keys you added (these are stored only on your device and are cleared by Option 1 above)
What we may keep, and why
We may retain limited records of disputes that were actually filed with the NYC Department of Finance, even after account deletion, where needed for legal, financial, or recordkeeping obligations tied to that filing. We don't retain this to keep using it for any other purpose — see Section 5 of our Privacy Policy.
Questions
Email privacy@prknyc.com with any questions about this process.